Hi!
With the launch of our Starting Package, we're doing a few things differently at official.fm. Basic accounts, like yours, will be limited to 10 tracks.
You currently have more than 10 tracks, but they will all remain playable for the next 45 days. After 45 days, your profile will display only your most recent tracks. We will store any deactivated tracks for 1 year so that you don't have to re- upload after signing up for the Starting Package.
For $30/year ($2.50/month) the Starting Package offers a wider track limit and new cutting-edge features:
Our desktop track manager - the fastest and easiest way to upload and manage your full catalog.
Customized branding of your pages and your embedded players. Your music, your way.
Advanced statistics to help you gain deep insights into your listeners.
Our embeddable live widget to promote your live shows and sell tickets directly to fans from anywhere on the web.
Host up to 20 tracks (upgrade to 200 tracks for +$10/year).
Priority support.
As a special launch offer, if you sign up now, you will be able to host 200 tracks and get unlimited access to any features we develop over the next 12 months. Go here to sign up or get more info:
http://official.fm/payments/cart
If you would like to upload more than 200 tracks, no problem. Get in touch with us at support@official.fm and we will make you a personalized proposal. Inform us about your needs – we are more than happy to work with you!
If you have any concerns, please let us know by submitting a ticket at http://help.official.fm. We'll be glad to find a solution for you.
Pro tip: if you have an extensive catalog and are worried about managing it in order to display the 10 tracks you want, check out the trial version of our Starting Package, so you can use the desktop track manager to help you out.
We are very excited about our growth and upcoming features and hope to make you feel part of our excitement, whether you're using our Starting Package or Basic account.
Computer love,
Your automized official.fm representative
